WinRed Integration Troubleshooting

If you are experiencing issues with your WinRed integration, check below to see if your issue is mentioned and if so, how to fix it.

I just set up my WinRed integration but no transactions are coming over to ISP.

While there could be a few reasons for this, the most typical one is in the setup process on WinRed’s side. The account name in WinRed should be the “short name” used in ISP. This is the committee name in the top left corner of the ISP screen and is in all caps.